Ordering & Shipping

Minimum Purchases 

Payment Methods 

Secure Online Shopping 

Delivery of Your Order 

Status of Your Order 

Shipping & Handling 

100% Satisfaction Guaranteed

 


 

Minimum Purchase

When ordering on the Powerful Living Corporation website, there is a thirty dollar ($30) minimum purchase.  For orders placed in person there is no minimum purchase.  

     **As costs increase Powerful Living Corporation reserves the right to make changes in this policy without notice.


Payment Methods  

 

PayPal Acceptance Mark

We accept debit cards and all major credit cards.  We accept checks, money orders and cash for in person purchases only.  Purchase Orders Accepted on approved accounts only.

 

 


Secure Shopping

Online Shopping

The security of your transactions is our top priority. Our e-commerce team is regularly researching and updating programs, vendors and other resources that will allow us to ensure that your information and transactions are safe and secure. At this time all online payment processing is made through PayPal.

PayPal automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL). The encryption key length is 128-bits which is the highest level of security currently available. Once your information is received through PayPal it is made further secured by the physically and electronically guarded servers, which are protected by an electronic firewall. With this added protection your information is not directly connected to the internet.

  


Delivery of Your Order

 

Q: When will I receive my order?

A: You will usually receive your order within 3-10 days (excluding holidays and weekends) from when your order is received and finalized by Customer Service.

Q: How is my order shipped?

A: We ship all orders through US Postal Service and UPS.  At this time, we only ship domestic to the United States. Please check back periodically for international shipping. 

Q: How will I know if my order has been shipped?

A:  You will receive an e-mail informing you that your order has been shipped along with a link to track your package directly online through our shipping vendor.

Q: What do I do if I have not received my order?

A: See Status of Your Order

Q: What if I'd like to make changes, cancel or have questions about my order?

A: If you have questions about your order, wish to make changes or cancel your order you may contact Customer Service toll free at 877.401.7917 or send an e-mail to info@powerfullivingcorp.com.   Once an order has been shipped we are unable to make any changes. 

 


Status of Your Order

 

Q: Where is my order?

A:  When your order has been shipped you will receive an e-mail notification with a link so that you can track the location of your order and estimated delivery date and time.  

"Backorders", "Out of Stock", "No Longer In Stock"

On the few occasions that an item is on backorder, out of stock or no longer in stock, we will contact you within 24-72 hours (excluding holidays and weekends).

Q: When is my order considered overdue?

A: We asked that you do not call us to check the status of your order until it is overdue. The number of days after shipment before we will consider an order overdue is 14 days.  On rare occasions orders are lost in transit. The carriers we deal with, generally do not considered a package late until 14 days from when it was shipped. Although, in the majority of the cases orders are received between 3-10 days (excluding holidays and weekends) from when your order is received and finalized by Customer Service, we can not do anything about a lost package until the 14 days have elapsed.

Q: What to do if my order is overdue?

A: If after 14 days from when your order has been shipped and you have not yet received your order, you should:

  1. Check to see if the shipper left a "sorry we missed you" notice in your mailbox or on your door.
  2. Check with neighbors to see if the shipper left the order with them.
  3. Contact us by e-mail or phone: info@powerfullivingcorp.com or 877. 401.7917

 

 


Shipping & Handling

 

 

United States Postal Service (USPS)

Standard Post

 

Weight
Not Over
(pounds)

Zone1

1 & 2

3

4

5

6

7

8

1

$5.60

$5.70

$5.85

$5.95

$6.15

$6.35

$6.85

2

5.80

6.15

6.85

7.53

8.16

8.92

9.79

3

6.60

7.60

8.75

8.91

10.01

10.81

12.77

4

7.45

8.90

10.05

10.40

10.75

12.07

13.58

5

8.85

10.20

11.50

11.64

11.76

12.66

14.20

6

9.75

11.25

12.90

13.12

13.20

14.20

16.05

7

10.35

12.20

13.90

14.39

14.61

15.98

18.02

8

11.10

13.30

15.55

15.66

16.05

17.62

20.20

9

11.85

14.35

16.85

16.97

17.45

19.06

22.48

10

12.65

15.40

18.35

18.45

18.86

20.97

24.46

11

13.50

16.45

19.80

19.94

20.23

23.15

26.87

12

14.45

17.65

21.20

21.31

22.01

25.02

28.84

13

15.35

18.75

22.40

22.49

23.62

26.03

29.88

14

16.25

19.90

23.75

23.91

24.92

27.50

31.36

15

16.95

21.00

25.05

25.29

26.00

28.11

32.26

**Orders greater than 15 1bs will be shipped in multiple boxes.  

 

United States Postal Service (USPS)

Priority Mail

 

Small Flat Rate Box: $5.80

Medium Flat Rate Boxes: $12.35

Large Flat Rate Boxes:

 $16.85 (Domestic)

 

**This shipping option is not available for all products.  

 

United States Postal Service (USPS)

Express Mail

 

Weight
Not Over      (pounds)

Zone2

Local,
1 & 2

3

4

5

6

7

8

0.5

$14.10

$20.85

$23.25

$25.25

$27.05

$28.70

$30.60

1

16.05

23.50

28.30

31.70

32.85

34.85

35.90

2

18.10

25.05

30.85

34.55

35.95

38.10

39.40

3

21.55

26.25

34.70

39.75

41.45

43.90

45.15

4

22.95

27.95

37.00

44.95

46.70

49.45

50.80

5

24.85

31.40

39.45

48.10

52.50

55.00

56.50

6

26.40

35.95

45.75

54.65

57.50

60.45

62.30

7

28.60

39.40

52.40

59.75

62.45

66.05

68.40

8

30.85

43.25

56.75

64.30

67.80

71.70

73.65

9

33.05

44.95

58.90

68.75

73.05

77.25

79.30

10

35.50

46.85

61.15

71.85

76.85

81.20

83.25

11

37.50

52.40

68.30

76.80

80.55

85.10

87.25

12

39.50

56.10

72.55

80.85

84.20

88.95

91.10

13

41.80

59.70

75.90

84.55

87.75

92.65

96.40

14

43.70

63.40

78.90

87.85

91.40

96.50

100.40

15

45.15

66.95

82.25

91.55

95.15

100.40

104.40

**Orders greater than 15 1bs will be shipped in multiple boxes.

 

From time to time we may offer free or reduce shipping during special promotions, on large volumes or on wholesale orders.


100% Satisfaction Guaranteed

 

If you are not 100% satisfied with your purchase, return your purchase within 15 business days and receive a full reimbursement, minus shipping and handling charges . Please allow 30 days from the date of your request to receive your refund. If you are not happy, we are not happy.

If your order was placed by credit card, a refund will be processed upon receipt of your returned merchandise, less shipping charges. Please allow 30-60 days for the credit to appear on your credit card statement, or a refund check to be processed and mailed. Open accounts will be credited upon receipt.